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Delivery Notes Explained

What is a Delivery Note?

A delivery note (also called a dispatch note or packing slip) is a document that accompanies a shipment, listing all items included in the delivery. It serves as proof that goods were sent and received, enabling verification against the original order and providing a record for Lagerverwaltung.

Shipping Confirmation

Documents what was shipped, when, and to whom for complete transparency.

Liefernachweis

Signed by recipient confirming goods received in expected condition.

Inventory Control

Tracks stock movement out of warehouse for accurate Lagerverwaltung.

Bestellüberprüfung

Ermöglicht dem Kunden zu prüfen, ob die Lieferung mit seiner Bestellung oder Rechnung übereinstimmt.

DELIVERY NOTE #DN-2025-8142
FROM
Your Company Ltd
Main Warehouse
TO
Customer ABC
123 High St, London
Ship Date: 15 January 2025
Order Ref: #ORD-2025-4521
Courier: Express Logistics
Tracking: TRK892456317GB
ITEMS SHIPPED
Premium Widget × 12 SKU: WDG-001
Standard Component × 25 SKU: CMP-042
Total Items 37 units

Signature: ________________

Date Received: ___/___/______

Warum Lieferscheine?

Wesentliche Vorteile professioneller Lieferdokumentation für Ihr Unternehmen

Liefernachweis

Rechtlicher Nachweis, dass Waren geliefert und empfangen wurden

  • Recipient signature
  • Delivery timestamp
  • Condition verification

Streitbeilegung

Clear documentation prevents disagreements about deliveries

  • Item verification
  • Quantity confirmation
  • Damage documentation

Inventory Control

Track stock movements and maintain accurate inventory

  • Stock level updates
  • Warehouse tracking
  • Real-time visibility

Customer Service

Improve customer experience with transparency

  • Delivery confirmation
  • Tracking information
  • Query resolution

Returns Management

Streamline returns with original delivery documentation

  • Return authorization
  • Item verification
  • Refund processing

Compliance & Audit

Meet regulatory requirements with complete records

  • Audit trail
  • Trade compliance
  • Record keeping

professioneller Delivery Note Features

Everything you need for efficient shipping and logistics documentation

Barcode Generation

Auto-generate barcodes for shipment tracking and scanning.

GPS Tracking

Real-time location tracking for in-transit shipments.

Digital Signature

Capture electronic signatures for Liefernachweis.

Photo Verification

Attach photos of delivered goods for visual confirmation.

Batch Processing

Create multiple delivery notes simultaneously for efficiency.

Warehouse Integration

Connect with WMS for automated stock updates.

PDF Export

professioneller PDF generation with custom branding.

Email Notifications

Automated delivery confirmations sent to customers.

Analytics Dashboard

Track delivery performance with detailed reporting.

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Delivery Note FAQs

What's the difference between a delivery note and an invoice?

A delivery note accompanies the shipment and lists items delivered, serving as proof of dispatch and receipt. An invoice requests payment for those goods. The delivery note is signed at delivery, while the invoice triggers the payment process. Many businesses include both documents in shipments.

Is a delivery note legally required?

While not always legally required, delivery notes are considered best practice and are often required by contracts, industry standards, or for international shipments. They provide legal Liefernachweis and are essential for Streitbeilegung. For customs purposes, they may be mandatory documentation.

What information must be on a delivery note?

Essential information includes: delivery note number, date, sender and recipient details, delivery address, order or purchase order reference, detailed item descriptions with quantities, courier information if applicable, signature space for recipient, and any special instructions or conditions of delivery.

Should delivery notes include prices?

Delivery notes typically don't include prices as they're focused on what was shipped, not payment. Prices appear on invoices. However, some businesses include prices for reference, especially for cash-on-delivery or when the delivery note serves as a packing slip. It depends on your business practices and customer preferences.

What should I do if the customer finds discrepancies?

The customer should note discrepancies (missing items, damage, wrong quantities) on the delivery note before signing and immediately notify you. Take photos if possible. Issue a corrected delivery note or arrange for missing items to be sent. This documentation is crucial for insurance claims or supplier disputes.

How long should delivery notes be kept?

Keep delivery notes for at least 6-7 years to align with tax and accounting record requirements. Some industries require longer retention. Digital storage is recommended for space efficiency and easy retrieval. Signed delivery notes serve as legal proof in disputes, so maintain them as long as transactions could be contested.

Can delivery notes be electronic or do they need to be paper?

Electronic delivery notes (eDNs) with digital signatures are increasingly accepted and legally valid in most jurisdictions. They're more efficient, environmentally friendly, and easier to store and retrieve. Ensure your digital signature solution meets legal requirements in your region. Some customers may still prefer or require paper copies.

What's the difference between a delivery note and a packing slip?

The terms are often used interchangeably, but technically a packing slip is internal warehouse documentation used during packing, while a delivery note travels with the shipment to the customer. The delivery note is signed by the recipient as Liefernachweis. In practice, many businesses use one document for both purposes.