Create professional delivery notes for shipping, warehouse fulfillment, and goods receipt. Streamline logistics with instant PDF generation and proof of delivery tracking. Free preview includes sending delivery notes. No credit card required.
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A delivery note (also called a dispatch note or packing slip) is a document that accompanies a shipment, listing all items included in the delivery. It serves as proof that goods were sent and received, enabling verification against the original order and providing a record for inventory management.
Documents what was shipped, when, and to whom for complete transparency.
Signed by recipient confirming goods received in expected condition.
Tracks stock movement out of warehouse for accurate inventory management.
Allows customer to check delivery matches their purchase order or invoice.
Signature: ________________
Date Received: ___/___/______
Essential benefits of professional delivery documentation for your business
Legal evidence that goods were delivered and received
Clear documentation prevents disagreements about deliveries
Track stock movements and maintain accurate inventory
Improve customer experience with transparency
Streamline returns with original delivery documentation
Meet regulatory requirements with complete records
Everything you need for efficient shipping and logistics documentation
Auto-generate barcodes for shipment tracking and scanning.
Real-time location tracking for in-transit shipments.
Capture electronic signatures for proof of delivery.
Attach photos of delivered goods for visual confirmation.
Create multiple delivery notes simultaneously for efficiency.
Connect with WMS for automated stock updates.
Professional PDF generation with custom branding.
Automated delivery confirmations sent to customers.
Track delivery performance with detailed reporting.
Join thousands of businesses streamlining shipping documentation with SendInvoice
Create Delivery Note FreeFree • No credit card • Proof of delivery • Digital signatures
A delivery note accompanies the shipment and lists items delivered, serving as proof of dispatch and receipt. An invoice requests payment for those goods. The delivery note is signed at delivery, while the invoice triggers the payment process. Many businesses include both documents in shipments.
While not always legally required, delivery notes are considered best practice and are often required by contracts, industry standards, or for international shipments. They provide legal proof of delivery and are essential for dispute resolution. For customs purposes, they may be mandatory documentation.
Essential information includes: delivery note number, date, sender and recipient details, delivery address, order or purchase order reference, detailed item descriptions with quantities, courier information if applicable, signature space for recipient, and any special instructions or conditions of delivery.
Delivery notes typically don't include prices as they're focused on what was shipped, not payment. Prices appear on invoices. However, some businesses include prices for reference, especially for cash-on-delivery or when the delivery note serves as a packing slip. It depends on your business practices and customer preferences.
The customer should note discrepancies (missing items, damage, wrong quantities) on the delivery note before signing and immediately notify you. Take photos if possible. Issue a corrected delivery note or arrange for missing items to be sent. This documentation is crucial for insurance claims or supplier disputes.
Keep delivery notes for at least 6-7 years to align with tax and accounting record requirements. Some industries require longer retention. Digital storage is recommended for space efficiency and easy retrieval. Signed delivery notes serve as legal proof in disputes, so maintain them as long as transactions could be contested.
Electronic delivery notes (eDNs) with digital signatures are increasingly accepted and legally valid in most jurisdictions. They're more efficient, environmentally friendly, and easier to store and retrieve. Ensure your digital signature solution meets legal requirements in your region. Some customers may still prefer or require paper copies.
The terms are often used interchangeably, but technically a packing slip is internal warehouse documentation used during packing, while a delivery note travels with the shipment to the customer. The delivery note is signed by the recipient as proof of delivery. In practice, many businesses use one document for both purposes.
